Refund policy

Returns and refunds

Every item is printed for you when you order it, so we do not hold stock and cannot take
printed items back into inventory. That means we handle problems with a refund or a
replacement rather than a return.

If your order arrives damaged, defective, misprinted, or is simply not what you ordered,
email us at support@shirt-posters.com within 30 days of delivery with your order number
and a photo. We will replace it or refund it. You will not need to ship anything back.

If you ordered the wrong size, get in touch anyway - we would rather sort it out than have
you stuck with something that does not fit.

European Union 14 day cooling off period

If the merchandise is being shipped into the European Union, you have the right to cancel
or return your order within 14 days, for any reason and without a justification. Your item
must be in the same condition that you received it, unworn or unused, with tags, and in its
original packaging. You'll also need the receipt or proof of purchase.

Refunds

Once a refund is approved you will be refunded on your original payment method within 10
business days. It can take a further few days for your bank or card company to post it. If
more than 15 business days have passed since we approved your refund, contact us at
support@shirt-posters.com.